Last updated: 18 August 2026
We want you to be happy with your Tabitha’s Chin Chin purchase.
Because our products are food products, there are specific considerations concerning
returns, safety, quality and freshness.
Nothing in this policy affects your statutory consumer rights.
1. Food Products and Change of Mind
For food products, we generally cannot accept the return of products where returning them could affect food safety, quality or freshness.
However, this does not affect your legal rights where a product is faulty, damaged, unsafe, not as described or otherwise does not meet the requirements of applicable consumer law.
2. Damaged Products
If your order arrives damaged, please contact us as soon as reasonably possible.
Please provide:
- Your order number;
- A description of the problem;
- Photographs of the damaged
product; and - Photographs of the packaging
where possible.
We will investigate and, where appropriate, offer a replacement, refund or other
appropriate remedy.
3. Incorrect Products
If you receive a product that you did not order, please contact us at:
info@beautifulfoods.co.uk
Please provide your order number and details of the product received.
We will investigate and arrange an appropriate resolution.
4. Faulty, Unsafe or Unsatisfactory Products
If you believe that a product is faulty, unsafe, not as described or otherwise does
not meet applicable consumer requirements, please contact us as soon as reasonably possible.
We will assess the issue and provide the appropriate remedy in accordance with applicable consumer law.
5. Refunds
Where a refund is approved, it will normally be made to the original payment method.
The time taken for a refund to appear may depend on your bank or payment provider.
6. Contact Us
Please contact:
info@beautifulfoods.co.uk
Beautiful Foods Ltd trading as Tabitha’s Chin Chin
37 Neville Rd Croydon CR0 2DS United Kingdom
Telephone:
020 8683 0512